Returns & Exchanges

We want you to be completely satisfied with your purchase of Natasha Denona products; therefore, we offer a 30-day return window for items in their original condition. Please note that shipping fees are non-refundable and certain limited-edition items may be final sale.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email.

• 3.
  Pack Your Items

  Securely package your products in the original box, ensuring all palettes are well-cushioned to prevent damage during transit.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy until your refund is processed.